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Forum Discussion
ZachF
2 months agoNew member | Level 2
Dropbox not authorizing access properly for third party app.
Application Affected Dropbox web app on phone Device Pixel 7 Operating System/Browser (if using the web) Windows 10 when on PC
Question or Issue Hello. I'm having a unique issue with Dropbox...
- 2 months ago
ZachF wrote:
If I go into my connected apps after this, drop box does actually appear as a connected app, but when I go back into war organ, it hasn't synced my files across so it's failing to authenticate properly.
This sounds like Dropbox is acting as it's supposed to, and authenticating the request, but War Organ is failing to handle the response correctly.
I say this because you can see that Dropbox has authenticated War Organ in your list of apps. Dropbox has done its part. War Organ is apparently not handling the response properly.
You'll probably need to contact the War Organ developer for assistance with this. There's very little that Dropbox can do when dealing with third-party applications. It's up to the developer of the third-party app to handle issues with the authentication and connection process as they're the ones that programmed it into their app.
ZachF
2 months agoNew member | Level 2
I have changed to my PC so I can send images. Yes, I see War Organ in connected apps, however, the app isn't actually connecting to Dropbox as it won't move past authenticating. I know it says war organ needs to be reinstalled, that's a separate issue I can fix and isn't changing the authenticating issue. Below is a screenshot of this.
This is what I see in War Organ. I click the enable button and I get taken to Dropbox's web app.
Im greeted by this in my browser. I click allow and it will be stuck like this for a couple of minutes until the following image pops up.
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