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Forum Discussion
Dropbox not linking with Cloud Duplicate Finder on iPad via Chrome
Hi,
I am trialling Dropbox and trying to use it with Cloud Duplicate Finder (CDF) on my iPad (via Chrome). Unfortunately, the integration is stuck in a loop.
Steps I’ve tried:
- Clearing Chrome cookies & site data.
- Signing out and back into both Dropbox and CDF.
- Pressing “Add New Drive → Dropbox” inside CDF.
What happens:
- CDF shows a grey “Dropbox” box but never expands into my folders.
- Each refresh just re-loads the same grey entry instead of opening the Dropbox permission popup.
- I can’t access or select any folders to scan.
Expected:
Dropbox should trigger the login/permission popup, then allow CDF to show the folder tree.
This feels like a Dropbox ↔ CDF OAuth connection issue on iPad. Could a Dropbox moderator confirm if this is known, and if there’s a fix or workaround?
Thanks,
Jolanda Seabourne
Tags: Dropbox, iPad, Chrome, Cloud Duplicate Finder, Integration issue
2 Replies
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- Mark
Super User II
Could a Dropbox moderator confirm if this is known, and if there’s a fix or workaround?
Nobody here would know I'm afraid (and its certainly never ever a thing I've seen mentioned on here - even the app name I've never seen before).
The only people who really would be able to help with it is the app developer. Have you looked to see if they have a support forum?
