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Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
5 years ago
Solved

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
Mobile
sync
Third Party Integrations
  • rhut's avatar
    rhut
    2 years ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

Dragon Personal Management's avatar
Dragon Personal Management
Helpful | Level 7
5 years ago
I have exactly the same problem. I have to keep rebooting my iPad so many times a day. Are use my iPad for all work connected to my screen so this is a huge issue so much so that I am now using iCloud files Then at the end of the day copying them all across to dropbox please fix this dropbox this is clearly a problem on your end because if you use iCloud files or Microsoft app all works fine it’s just drop box
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey Dragon Personal Management, thanks for the report.

    May I reach out via email to have a further look into this?
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        5 years ago
        Yeah, no worries, Simon. I just used the email address that's associated with your profile here, in our Community.

        At your convenience, please have a look at your inbox and we'll take it from there.  

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