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Forum Discussion

VinceM50's avatar
VinceM50
Helpful | Level 6
5 years ago
Solved

Dropbox unstable in iPad OS Files App.

The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
Mobile
sync
Third Party Integrations
  • rhut's avatar
    rhut
    2 years ago

    We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now.  Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi @Dfmountainside, thanks for writing to me! 

 

I was able to locate your ticket number, and it seems that you have one more active email with our support agents. 

 

You were sent some steps to check for the device in question. Please, keep responding to the agent, in order for them to be able to assist as much as they possibly can, and investigate further. 

Dfmountainside 's avatar
Dfmountainside
Explorer | Level 3
3 years ago
No one has responded to me and nothing I’ve done that was suggested has solved the problem
Help
  • JYM-971's avatar
    JYM-971
    Explorer | Level 3
    3 years ago

    Same for me, this problem is still there !

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