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MODS's avatar
MODS
New member | Level 2
10 months ago

Excel crashes when opening a file from Dropbox but not from Desktop.

Hello.  This just started occurring yesterday for one of my machines. I have files stored on Dropbox sync'd through filer explorer. When I open the file from dropbox (file explorer), excel quits re...
desktop
Microsoft Office
Third Party Integrations
RHC's avatar
RHC
New member | Level 2
8 months ago

I have having the same problem. Did any of you solve it?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey RHC, thanks for posting here today!

    Would you be able to share some additional info with me? 

    When did you first notice this behavior? Do you use our Dropbox desktop app, or mobile app?

    I'd love to know any troubleshooting steps you've tried so far, in order for us to be aligned.

    Thanks a bunch!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey again RHC!

    Quick check-in to see if you caught my last reply. Do you need more help?

    If yes, then I'm happy to assist. If everything is sorted, we'd love to hear what fixed it. 

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