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Forum Discussion

mstgrv's avatar
mstgrv
Helpful | Level 6
7 years ago

Google Docs + Safari - not working

I'm trying to use Google Docs with Dropbox and I'm having issues with Safari. I've created a doc, but when I go to edit it, Safari says: "Google Sheets needs access Google Sheets needs to authe...
desktop
Third Party Integrations
Web
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hello there Willy_Warbucks,

From the version of Safari that you mentioned, could you check to see if there are any pending updates to see if that will help with the issue you're having?

From what the OP quoted about the error they received, are you able to click the option to "Learn more to allow access to third-party cookies"? If so and you receive another error, would you mind sending along a screenshot of that (excluding any personal info)?

Finally, can you let me know if the issue persists when you're using another web browser or if this is isolated just to Safari?

Let me know what you find and we'll go from there - thanks!

fibershedmari's avatar
fibershedmari
New member | Level 2
7 years ago

Someone on my team is having this same issue and none of these fix the problem. Was there another solution?

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