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mstgrv's avatar
mstgrv
Helpful | Level 6
7 years ago

Google Docs + Safari - not working

I'm trying to use Google Docs with Dropbox and I'm having issues with Safari. I've created a doc, but when I go to edit it, Safari says: "Google Sheets needs access Google Sheets needs to authe...
desktop
Third Party Integrations
Web
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey peeps, thanks for joining us here!

Would you mind if I reached out to the email linked with your profile rf7, so that we can do some further investigation into this? Through our Support channel I'll be able to have a better look into this with you.

Peter R.42, would you mind just trying an incognito window to see if there is any change in behaviour there? Also, can you try clearing the browser cache and trying again?

Are the accounts that you're signed into via Dropbox and Google under the same email address?

Keep me posted all!

Peter R.42's avatar
Peter R.42
Helpful | Level 7
6 years ago

So today:

1.  After clearing cache, everything is fine in Firefox;

2.  Chrome works fine in incognito mode, but in regular mode it keeps giving me a google sign-in page (even after clearing cache).  I don't really use Chrome much so I can live with this.

I hope other users find a solution so easily.

Thanks!

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