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Forum Discussion
mstgrv
7 years agoHelpful | Level 6
Google Docs + Safari - not working
I'm trying to use Google Docs with Dropbox and I'm having issues with Safari.
I've created a doc, but when I go to edit it, Safari says:
"Google Sheets needs access
Google Sheets needs to authe...
Daphne
Dropbox Community Moderator
6 years agoHey peeps, thanks for joining us here!
Would you mind if I reached out to the email linked with your profile rf7, so that we can do some further investigation into this? Through our Support channel I'll be able to have a better look into this with you.
Peter R.42, would you mind just trying an incognito window to see if there is any change in behaviour there? Also, can you try clearing the browser cache and trying again?
Are the accounts that you're signed into via Dropbox and Google under the same email address?
Keep me posted all!
rf7
6 years agoExplorer | Level 3
No problem for being in touch through the email. I`m still having the problem and I`m very interested in solving it. Thanks
- Daphne6 years ago
Dropbox Community Moderator
Hey peeps, I hope you're all having a good day so far!
Thanks for your update Peter R.42. If the integration is working okay through the incognito window, then it suggests that one of your browser extensions is interfering.
Perhaps you can try disabling them one by one until there is any change in the behaviour to see if you can isolate the cause within Chrome? That's if you'd like to of course!
rf7, I've reached out to your email. Please just check your inbox when you have a moment and we can go from there.
Thanks!
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