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Forum Discussion
mstgrv
7 years agoHelpful | Level 6
Google Docs + Safari - not working
I'm trying to use Google Docs with Dropbox and I'm having issues with Safari.
I've created a doc, but when I go to edit it, Safari says:
"Google Sheets needs access
Google Sheets needs to authe...
Daphne
Dropbox Community Moderator
6 years agoHey peeps, thanks for joining us here!
Apologies for the delay KAPINNEY, can you just check within your Safari preferences that cookies are not blocked? You can check out the steps here.
Also, cprice1, can you just confirm for me if you see your Google account is showing as connected within your account settings here?
Looking forward to hearing back from your both!
cprice1
6 years agoExplorer | Level 3
Daphne, it says it's connected but saying contacts and calenders. No mention of docs. Is that the problem?
- Daphne6 years ago
Dropbox Community Moderator
Thanks for all your updates here!
To have a better look into this, I've reached out to your emails simmenfl and cprice1. When you have the chance, please check your inbox and we can go from there.
If your account is showing as connected there cprice1, then you should be good to go. We'll do some further investigation via email for this.
Also, archambault84, I've passed along your comments here to your existing communication with our Support team just to keep them in the loop.
Let me know if you have any questions!
- archambault846 years agoNew member | Level 2Great! Thank you, Daphne. Another update here for u too...I CAN access the files in sheets through chrome incognito, but not the regular chrome browser. It wonât work in a private browser or regular browser in Safari.
- geoffNN6 years agoNew member | Level 2
Same issue here, on Safari + Dropbox. Google account is linked to Dropbox account with the same email address.
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