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Forum Discussion

mstgrv's avatar
mstgrv
Helpful | Level 6
7 years ago

Google Docs + Safari - not working

I'm trying to use Google Docs with Dropbox and I'm having issues with Safari. I've created a doc, but when I go to edit it, Safari says: "Google Sheets needs access Google Sheets needs to authe...
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Third Party Integrations
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archambault84's avatar
archambault84
New member | Level 2
6 years ago
Great! Thank you, Daphne. Another update here for u too...I CAN access the files in sheets through chrome incognito, but not the regular chrome browser. It won’t work in a private browser or regular browser in Safari.
geoffNN's avatar
geoffNN
New member | Level 2
6 years ago

Same issue here, on Safari + Dropbox. Google account is linked to Dropbox account with the same email address.

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hey everyone, I hope you're all having a good day so far!

    If you're not having any issues with Chrome in an incognito window archambault84, then it suggests there's a specific browser extension that is blocking the action.

    With a normal Chrome window, can you try disabling your extensions one by one to see if you can access your Google docs that way? The team will continue to look into the issue with Safari via your email communication.

    Thanks for joining us here geoffNN. Can you let me know if you have the same issue when using another web browser?

    Keep me posted!

    • kier's avatar
      kier
      Explorer | Level 3
      6 years ago

      hey  I have read this whole thread and tried all options suggested . i can get it to work on chrome . but not safari - and it appears no solution has been posted . so just need some recommendations to get running with google docs etc 

       

      thanks 

      • Daphne's avatar
        Daphne
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Thanks for joining us here kier!

        I was able to locate your open request in our Support channel, so I've followed up with you there to do a little more investigating.

        If you'd like to, please just check your inbox when you have a moment and we can take it from there.

        Cheers!

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