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Forum Discussion

brucekaiser's avatar
brucekaiser
Explorer | Level 4
2 years ago
Solved

How can I use Dropbox Backup to backup a folder located on my machine?

The Dropbox Backup overview says: "Dropbox Backup lets you back up any file or folder on your computer or device to the cloud. ". But the PC backup only allows specific folders to be selected. ...
desktop
Dropbox Backup
FAQ
  • Nancy's avatar
    Nancy
    2 years ago

    Hi Bruce! If you’re only allowed to back up these specific folders, then you may not be using the updated version of Dropbox Backup just yet. 

     

    Can you please follow these steps and let me know what happens?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi again brucekaiser, and thanks for the ticket number.

 

Regarding Community threads, there are no specific reference numbers, but you can use the URL of the thread.

 

As for your ticket, from what I can see, you're in contact with a member of our team that specializes in issues like this.

 

Since that's the case, I would suggest replying back to their email, so they can assist you further on this, since they also have access to info specific to your account, which we do not.

brucekaiser's avatar
brucekaiser
Explorer | Level 4
2 years ago

Thanks for your help Hannah.

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