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giuseppe59's avatar
giuseppe59
New member | Level 2
2 months ago

I can't connect my Dropbox account to my Microsoft app on Android

I can't connect my account to Microsoft office Mobile, on an android device, it asks me to connect my account but it doesn't, I tried several times, what should I do?
Android
Microsoft Office
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi giuseppe59, thanks for bringing this to our attention.

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

Also, could you do the same steps for the Microsoft Office apps as well?

Keep me updated with any progress!

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