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Graeme501's avatar
Graeme501
New member | Level 2
3 years ago

I changed my mind about backing up a USB drive ...

Hey DropBox Community;   Newbie query and I would really appreciate an answer. I plugged a USB drive into my computer, but declined the polite DropBox suggestion of having it automatically back up,...
Dropbox Backup
FAQ
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Graeme501, thanks for bringing this to our attention.

 

Do you see any files related to Dropbox on the external drive in the root folder?

 

Could you try unplugging and replugging the device, wait for it to be detected by the machine, and then open the Dropbox Backup settings?

 

Keep me updated with any progress!

Graeme501's avatar
Graeme501
New member | Level 2
3 years ago

Hey Jay,

 

Thanks for your reply. Yes; I have tried disconnecting and remounting the drive. Even rebooting my computer and reconnecting the drive ... No joy 😞 

I know Dropbox Backup is in beta; how about the ability to select a drive from the menu? That would be a great fix.

Cheers,

Graeme

 

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