Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Tobejazz's avatar
Tobejazz
Helpful | Level 7
9 months ago

"In one week: Paper docs are moving to your Dropbox" but they haven't.

On December 13, 2024, I received an email from Dropbox stating, ‘In one week: Paper docs are moving to your Dropbox.’ However, this has not happened. Instead, when I click the ‘Download docs you cr...
Dropbox Paper
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi there Tobejazz, let's jump right into this!

Based on what you described, Paper docs should now be in your Dropbox folder. Paper docs and Dropbox files will be accessible in the same place alongside all your other Dropbox content. 

Additionally, when you select the Paper widget from the Dropbox website menu, you will be brought to the new Paper Home. You can access your docs from there or just as you do any other file on Dropbox.

Can you check and confirm if that's the case for you? Also, what is the end goal you wish to achieve on your end? Do you wish to download your existing documents, or something else? 

Let me know more, and we'll take it from there!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!