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Forum Discussion
Tobejazz
9 months agoHelpful | Level 7
"In one week: Paper docs are moving to your Dropbox" but they haven't.
On December 13, 2024, I received an email from Dropbox stating, ‘In one week: Paper docs are moving to your Dropbox.’ However, this has not happened.
Instead, when I click the ‘Download docs you cr...
Tobejazz
9 months agoHelpful | Level 7
Yes , it's there.
Nancy
Dropbox Community Moderator
9 months agoGlad you could locate it, Tobejazz! Are all of your Paper docs there, like Hannah asked above?
- Tobejazz9 months agoHelpful | Level 7
No, there’s no Paper docs in the folder.
- Nancy9 months ago
Dropbox Community Moderator
Thanks for clarifying that, Tobias! As the next step, can you please create a new Paper doc on your Dropbox account now, close it and then, use the search bar on the website to locate it this way?
Are you seeing any results, or is the Paper doc missing from the results and the newly-created "Migrated Paper docs” folder?
Have you used the search bar for your existing Paper docs too, and you don’t see anything?
- Tobejazz9 months agoHelpful | Level 7
I created a new Paper doc from paper.dropbox.com and it shows up in the list of documents there, and if I search for it in the "Search by keyword or person" field, it shows up there as well.
The doc is missing from the "Migrated Paper docs” folder.
Whenever I search for a document in the "Search by keyword or person" field, I can find the document.
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