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Forum Discussion
"In one week: Paper docs are moving to your Dropbox" but they haven't.
On December 13, 2024, I received an email from Dropbox stating, ‘In one week: Paper docs are moving to your Dropbox.’ However, this has not happened.
Instead, when I click the ‘Download docs you cr...
- Megan
Dropbox Community Moderator
Hey Tobejazz I went through the thread and all the info you've provided once again and here are a few things we need to note:
The Migrated Paper docs seem to indicate that the migration has taken place.
If that's the case, then it wouldn't be possible to use the "Download docs you created" feature. According to the relevant Help Center article the option to is only available for the old release of Paper.
I'd like to ask a few more things: since you specifically create documents in the Paper section, does the file's path show up at the top, once you create it?
Are there any subfolders in the "Migrated Paper docs" folder? If so, have you checked all of them for your files?
