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Forum Discussion
Integration with iOs Files app dropping out
I am running an iPad Pro (3rd generation) with iOs 15.1, but I had the same problem with previous versions of iOs as well. I have two issues.
First, I have tried a number of times to add Dropbo...
I have exactly the same issue. Using iPhone 11 with iOS 16 and the latest version of the Dropbox app 304.2.
I can use the files app without any issues with Box, Google Drive and iCloud Drive. It is only the Dropbox integration the problem.
It works well for some time but then all of a sudden it stops working and I’m not able to access my documents using the Files app. I can continue accessing the files through the Dropbox app but not with the Files app (or through Numbers, Keynotes and Pages).
This is a real problem since most of the iOS files integration works through the Files app.
The issue has become more recurrent lately that I’m considering now ditching Dropbox for another cloud service.
I have tried toggle on/toggle off Dropbox in the files app without success. I have restarted my phone. That works sometimes but the issue comes back.
I have also deleted and reinstalled the Dropbox app. That has worked for a day or two and then the issue comes back.
Also when there is a new update to the app the issue resolves as soon as I update it but then it comes back after a day or so.
I can’t understand why Dropbox has not solved this issue after so long.
I can use the files app without any issues with Box, Google Drive and iCloud Drive. It is only the Dropbox integration the problem.
It works well for some time but then all of a sudden it stops working and I’m not able to access my documents using the Files app. I can continue accessing the files through the Dropbox app but not with the Files app (or through Numbers, Keynotes and Pages).
This is a real problem since most of the iOS files integration works through the Files app.
The issue has become more recurrent lately that I’m considering now ditching Dropbox for another cloud service.
I have tried toggle on/toggle off Dropbox in the files app without success. I have restarted my phone. That works sometimes but the issue comes back.
I have also deleted and reinstalled the Dropbox app. That has worked for a day or two and then the issue comes back.
Also when there is a new update to the app the issue resolves as soon as I update it but then it comes back after a day or so.
I can’t understand why Dropbox has not solved this issue after so long.
