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Forum Discussion
Dmkiz
4 years agoExplorer | Level 4
Integration with iOs Files app dropping out
I am running an iPad Pro (3rd generation) with iOs 15.1, but I had the same problem with previous versions of iOs as well. I have two issues.
First, I have tried a number of times to add Dropbo...
MissPaulette
4 years agoHelpful | Level 6
For those of you on this thread, I would not waste my time here. I spent months trying to resolve this with no results. I have tried every trouble shooting device in the book (there's and mine). Requests from them to communicate via email that went no where. I'm an IT professional with over 30 years experience in the industry and know what I'm doing. There final resolution always seems to be it's the device providers problem, which is crazy since it's the device providers OS. Who blames the operating system? There is a definite problem in their app that they just don't want to address it.
Hannah - sorry if this seems rude, but I've reached the end of my rope.
Kindest regards,
Miss Paulette
06nH
3 years agoExplorer | Level 4
For what it is worth, I tend to go to Dropbox settings in the iPad settings panel, turn background app refresh on and off, and do the same for tracking. This seems to reconnect things.
I did notice that a disconnect might result in loosing work when I annotate pdfs, so it was about time this issue got resolved.
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