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Forum Discussion

LRBH's avatar
LRBH
Explorer | Level 4
3 years ago

iOS Dropbox app won’t acknowledge Microsoft Word app

I’m on Dropbox version 274.2 and Microsoft Word version 2.60. Today I started having an issue where trying to open a Word doc in my Dropbox app prompts me to install Word, despite the app being insta...
Mobile
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi everyone, could you try installing the main Microsoft Office app to see if this helps, instead of the individual Word and Excel apps?

Zoltan 's avatar
Zoltan
Helpful | Level 5
3 years ago
Didn’t help, still not working

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