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Forum Discussion

LRBH's avatar
LRBH
Explorer | Level 4
3 years ago

iOS Dropbox app won’t acknowledge Microsoft Word app

I’m on Dropbox version 274.2 and Microsoft Word version 2.60. Today I started having an issue where trying to open a Word doc in my Dropbox app prompts me to install Word, despite the app being insta...
Mobile
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Kerry12, sorry to jump in but, could you try the suggestion from this post and let me know if it worked for you?
 

BigguyDan's avatar
BigguyDan
Explorer | Level 4
3 years ago

Hi, tried that a few days ago but just like others reported it only temporarily fixed the problem.

However for no apparent reason today it has started working fine again for me although I fear that its only temporarily working again. 

  • Jelen's avatar
    Jelen
    Helpful | Level 5
    3 years ago
    I've check few hours ago and it doesn't work but now everything looks ok. Will se how situation will look tommorow. I hope it was fix pernamently 🙂
  • Zoltan 's avatar
    Zoltan
    Helpful | Level 5
    3 years ago

    Everything works fine for me as well. Hopefully it lasts 

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