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Forum Discussion

FrankieT's avatar
FrankieT
Helpful | Level 5
7 years ago

iOS Files App Favorites Folder Disappear

On both my iPad and my iPhone, when I mark a folder from Dropbox or any other cloud service as a “Favorite”, it shows up in my favorite list in the Files app, but if I switch apps or close the files ...
Mobile
Third Party Integrations
CaptSpalding's avatar
CaptSpalding
Helpful | Level 6
6 years ago

Any update on this? I got my IPad Pro to serve as a laptop substitute. The missing functionality undermines that goal, in addition to being really frustrating. 

Kirky29's avatar
Kirky29
New member | Level 2
6 years ago

Just adding my comment to let the Dropbox team know that I have same issue. Been like it for years. Ridiculous really. 

  • boomerek's avatar
    boomerek
    New member | Level 2
    6 years ago

    Same here. For this very reason I don't use Files app but the dropbox app instead. 

    • khcole's avatar
      khcole
      Helpful | Level 6
      6 years ago

      But DropBox doesn't have a way to favorite folders you frequently use or tag them.  So, not a great solution.  Starring a folder/file puts it in your home section but that's not available when you want to save things to DB.  So, just using DB not an elegant solution for me.

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