Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

FrankieT's avatar
FrankieT
Helpful | Level 5
7 years ago

iOS Files app favorites folder disappear

On both my iPad and my iPhone, when I mark a folder from Dropbox or any other cloud service as a “Favorite”, it shows up in my favorite list in the Files app, but if I switch apps or close the files ...
Mobile
Third Party Integrations
JLY 's avatar
JLY
New member | Level 2
5 years ago

Amazing to read through this thread.  Paid Dropbox user for years and suffered through this problem, but I never imagined that it had been pointed out so often and so clearly to the company.  Fix it!

khcole's avatar
khcole
Helpful | Level 6
5 years ago

Been putting any transition off, but I just moved a ton of files over the OneDrive to try it out. I understand they don't have this issue.  

About Integrations

Get help with third-party integrations from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!