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Forum Discussion
iOS Files app favorites folder disappear
On both my iPad and my iPhone, when I mark a folder from Dropbox or any other cloud service as a “Favorite”, it shows up in my favorite list in the Files app, but if I switch apps or close the files ...
Hi,
if if you try to follow what Frankie is telling, you should be able to understand the issue. It’s not syncing favorites, it happens on same device.
1. From iOS Files app, long tap on Dropbox folder and select Favorite. It should appear uneed Favorites on side pane.
2. Now force close Files app and restart Files app, the folder under Favorites is now gone.
This doesn’t happen if I favorite folder on Google Drive or iCloud. Only happen to Dropbox folder.
Please try not just to response, but spend time to understand the issue.
Best,
Joe
Please any ideas on those to fix this? This is making the files app unusable
I’ve found a solution to this incredibly annoying issue! There’s a great iOS app called Documents by Readdle. It’s a file manager that replicates a lot of the functionality of Files, but has a lot of nice features (such as built in PDF editing, which is why I use it).
Documents has a tab at the bottom of the file manager called Favorites. It doesn’t sync with files and folders you’ve already starred on Dropbox, but you can favorite anything you like, and it stays favorited in Documents. That way, if you use Documents as a replacement for Files, you always have quick access to your Dropbox favorites.
I have no faith that Dropbox will ever fix this, so this is the next best thing. I hope this is helpful to someone, because it’s been a great solution for me!
- Yes, there are multiple Apps like that. E. g. FileBrowser. They are often just not capable of opening office file directly in the desired app. That works best with Files. I don‘t understand why Dropbox still hasn’t completely fixed the issue. At the moment at least some of my favorites appear.
