Hello, dear community, I need help to finish something. I try to connect CSEntry and Dropbox. First I succeed the deployement CSPro to Dropbox. Now when I try to connect Centry and Dropbox, it works, but my apps don't appear. So I'd like some help to fix it. Thanks in advance.

Did you contact the app's developers as Mark suggested aminos1?

aminos1 wrote: Thankd for your answer, i've tried an older version, And older version wont work, it needs to be a newer one

Hi oscar01, and thanks for your post. Do you mind sharing a few screenshots of what you see on your end? What steps are you following exactly to connect Dropbox with the third-party app and which Dropbox platform are you using? I’d also like a visual of the location where you expect to see your apps. Let me know, once you’re ready.

Is this a third-party connection or a connection? If so it would almost certainly be them you need to contact

Hear, I choose via Dropbox Hear, I put my email and passwordAfter, identification, I choose Allow here After all, I have this interface. So nothing , zero applicationNancy Mark These pictures resume the steps that I follow. But in the end, Applications are not in CsEntry.

I've connected Dropbox with CSEntry, but my apps don't appear.

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Rich
Super User II
1 month ago
oscar01 wrote:
However, the connection was working, but now when I try again, it doesn't work. Is this a problem related to CsEntry, or could it be partly your fault?

Has the app been updated lately? The root certificates that the API uses changed back in January (with 18 months notice). If an app is using an older SDK that doesn't have those new certificates, it wouldn't be able to connect to Dropbox anymore. If this is the case, the developer of that app needs to update it to use a newer SDK.
Mark
Super User II
1 month ago
oscar01 wrote:
Is this a problem related to CsEntry, or could it be partly your fault?

As its a third party app it would be them who need to resolve as I said yesterday as its them who have wrote the code to connect to Dropbox
Walter
Dropbox Community Moderator
1 month ago
We haven't had any similar reports lately oscar01. Have you tried reaching out to CsEntry for further assistance?
oscar01
New member | Level 2
1 month ago
Okay, I understand.
However, the connection was working, but now when I try again, it doesn't work. Is this a problem related to CsEntry, or could it be partly your fault?
Megan
Dropbox Community Moderator
1 month ago
Hey oscar01!

Does that only happen when you select "Dropbox"? Based on the info you've provided here, it sounds indeed like a CsEntry issue and not one related directly to us.

You might need to reach out to them, and ask for further support about this issue.
oscar01
New member | Level 2
1 month ago
Hear, I choose via Dropbox

Hear, I put my email and passwordAfter, identification, I choose Allow here

After all, I have this interface. So nothing , zero application
Nancy Mark These pictures resume the steps that I follow. But in the end, Applications are not in CsEntry.
Mark
Super User II
1 month ago
Is this a third-party connection or a connection?

If so it would almost certainly be them you need to contact
Nancy
Dropbox Community Moderator
1 month ago
Hi oscar01, and thanks for your post.

Do you mind sharing a few screenshots of what you see on your end? What steps are you following exactly to connect Dropbox with the third-party app and which Dropbox platform are you using?

I’d also like a visual of the location where you expect to see your apps.

Let me know, once you’re ready.