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Forum Discussion

gfondelio's avatar
gfondelio
Explorer | Level 3
2 years ago
Solved

Links from Dropbox no longer show a preview on Apple Messages

In the last 24 hours, Dropbox has stopped showing link previews when sending over Messages in iOS. Now, only the Dropbox icon and name shows. Has anyone found a fix for this? Before and After Screens...
iOS
Mobile
Preview
  • harrydbx's avatar
    harrydbx
    2 years ago

    We identified the issue and shipped a fix. The issue should be resolved within an hour. Thank you again for the reports!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey gfondelio - sorry to jump in here, but could you clarify if this behavior is consistent regardless of the app or platform you're using (apart from iMessage)? 

 

Have you ensured that the app's version and the device's OS are up to date?

avidstraaf's avatar
avidstraaf
Explorer | Level 4
2 years ago
Actually on discord it used to preview but it doesnt do that anymore.

I click the “copy dropbox link” to generate.

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