Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

kaspars_silins's avatar
kaspars_silins
Explorer | Level 4
7 years ago
Solved

My desktop app is stuck on syncing constantly

I actualy tired about bad dropbox mac desctop app performance... I'm pro user alredy more than two years... And last week my dropbox app stoped working.. Yesterday app stuck on syncing 386 files ...
desktop
sync
Third Party Integrations
  • Jay's avatar
    Jay
    7 years ago
    To look into this further, would it be okay if we reach out to the email address associated with your forum profile?
kaspars_silins's avatar
kaspars_silins
Explorer | Level 4
7 years ago

No, it's showing for all files and folders..

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago
    Okay, do any of them have the blue syncing icons? Are you able to navigate through the folders to see those files? Are they in a specific folder, or randomly in your account?
    • kaspars_silins's avatar
      kaspars_silins
      Explorer | Level 4
      7 years ago

      Blue sync icon are for all files and folders

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        7 years ago
        To look into this further, would it be okay if we reach out to the email address associated with your forum profile?

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!