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amandajv's avatar
amandajv
Explorer | Level 4
2 years ago

Powerpoint for the Web not working. It's blank when I try to open documents.

Hello,    I am having issues opening up a PPT on the web through the Dropbox browser app.  A new screen will upload but it will be completely blank- no error messages either.
Microsoft
Microsoft Office
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for trying all these steps, Amanda!

 

If you have any ticket numbers after attempting to reach out to our support team, can you please pass them on to me? I'd like to check this further.

amandajv's avatar
amandajv
Explorer | Level 4
2 years ago

The ticket number is: #22456285 

 

I would like to get this rectified as soon as possible as it's affecting my efficiency at work. 

 

Thanks

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