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MN12's avatar
MN12
Explorer | Level 3
6 months ago

Re: Dropbox warning about my space is blocking the MS Word interface (online)

I have tried with Chrome and Edge, same problem. Tried clearing cache, does not help, and resolution is at 100 %. E.g., Chrome version is  137.0.7151.120 (Official Build) (64-bit) (I have automatic update, so it should always be the latest one).

3 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for bringing this to our attention, MN12.

    Does this happen with all Office files?

    And does it happen only with existing files or when creating new documents as well?

  • MN12's avatar
    MN12
    Explorer | Level 3
    6 months ago

    It happen with all Office files, with existing files and when creating new documents.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 months ago
    MN12 wrote:

    I have tried with Chrome and Edge, same problem.

    Those are, technically, the same browser. They're both based on Chromium so if there's a display issue with one, you'll often have the same issue with the other. If I have an issue in one of those, I usually test in Firefox.

    MN12 wrote:

    It overlays the bottom part of the Word window, covering important elements such as footnotes and the footer section.

    Is your window maximized? Also, you said your resolution is at 100%. What about the zoom level of your browser? Hold CTRL and move your mouse wheel. Does that change the positioning of the message at all?

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