Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Re: Unable to access Dropbox Passwords

Hi PaulDb, thanks for bringing this to our attention.

The notification that is being sent would be to an Edge browser on a device you've used in the past with the Dropbox Passwords extension installed, or on any currently connected device. 

It wouldn't necessarily be the current browser you're using. Did you use Edge on another machine, or perhaps update or reinstall the OS on which Edge was running?

This will help me to assist further!

No RepliesBe the first to reply

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!