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Neal
Community Manager
Community ManagerRe: Zoom to Dropbox integration not working
Hi Kathryn Jones & simonbands,
Thanks for letting us know, could you try adding Zoom from this link?
https://www.dropbox.com/landing/zoom
Let me know how you get on.
9 Replies
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Thank you Neal, this has restored the connection of the Zoom app, however the automation of the recordings still does not work.
- Neal
Hi Kathryn Jones!
Thank you for confirming and apologies for the inconvenience.
I've reached out to the team in charge of this to find out what's going on, they are aware of the issue and hopefully I'll be able to give you some answers very soon.
Thank you for your patience!
- Mark
Super User II
I believe this is expected behaviour as it has been deprecated: Dropbox Integration with Zoom deprecated. | The Dropbox Community
- Neal
Hi Kathryn Jones & simonbands,
Can you confirm really quickly that in "Edit settings for Zoom” (1st screenshot) and then in the pop up screen (2nd screenshot) you have checked the box and clicked Update?
- Jay
Dropbox Community Moderator
Hi Kathryn Jones and simonbands, I've sent you individual emails, please could you reply to them when you get a chance?
Hello Jay, I have reply.
No the check box was not ticked.
I have tested the process post checking this box and the recording still does not automatically save to the zoom folder in DropBox.
done
