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bfluckiger's avatar
bfluckiger
Helpful | Level 6
2 years ago
Solved

Recent issues with Dropbox integration in Salesforce?

Has anyone had any recent issues with the Dropbox integration for Salesforce?  We've been using it successfully for 8+ years, and it stopped working just last week.  We (all users) are getting the fo...
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  • bfluckiger's avatar
    bfluckiger
    2 years ago

    The latest Dropbox update for Salesforce in the AppExchange did resolve my issues (1.704).  I just installed a few minutes ago, and so far, so good.  Hopefully no new issues were introduced with this update

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the report and the ticket number too justinSCW - much appreciated. I've passed your comments on to the expert who's looking into this for you and you'll be hearing from them soon. 

 

For anyone who stumbled upon this issue, could you please enable or add the entry for Dropbox_APIV2  in Setup->Security->Remote Site Settings within Salesforce? 
 

SCMatEPP's avatar
SCMatEPP
New member | Level 2
2 years ago

Help !

 

I have the same problem but don't understand what I need to amend in SF:

 

I have 3 remote settings:                      with this in the remove site field

1  Dropbox                                                https://www.dropbox.com

2 Dropbox API                                          https://api.dropbox.com

3  Dropbox Content                                  https://api-content.dropbox.com

 

 

Where do I put "Dropbox_APIV2"

  • SCMatEPP's avatar
    SCMatEPP
    New member | Level 2
    2 years ago

    I have now completed these actions:

     

    1. In SF Setup go to "Remote Site Settings"

    2. Click "New Remote Site"

    3 Name new one as "Dropbox_APIV2", use https://api.dropboxapi.com as the URL

    4 Save

    5 Go to Dropbox Options in SF - create Remote site Settings

     

    Then started working again

     

     

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