Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

GARYC-SC's avatar
GARYC-SC
New member | Level 2
2 years ago

Sharing individual folders of photos of people with Santa Claus

Hello,

I operate a photography business that does photos of people with Santa Clause.

Every year we photograph around 35,000 people in about 40 days.

Out current workflow is:

Capture image

Show and Sell packages

Fulfill order---

If the client selects digital images. Our software will render those images into a dropbox folder.

The client is then given a ticket with their order number. And our web site order collection page.

That page asks for their order number and email address. It then emails them a dropbox link to that folder.

Unfortunately, there are flaws in this system. If the order number or email address is incorrect they get no reply. Then they contact me complaining they did not get their photos. This doesn't happen often. But it does happen.

My question is. My software will create QR Codes. Is there a way I can create a link that takes them directly to that folder. This is what the pass through software on our web site does. But if there was someway We could jump the shark and create a link with the folder information it it. Then when they scan that code it would goto dropbox. Create a link. Then directly transfer them to the folder. This would speed up the client experience and eliminate any errors. Thanks for you help.  

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi GARYC-SC, thanks for messaging the Community.

     

    Currently, what you're looking for isn't available using the Dropbox service. 

     

    However, you might be able to create an app using the Dropbox API to help get the shared links. 

     

    If you have any further queries, feel free to message back.

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!