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Forum Discussion
Seraphina24
3 years agoExplorer | Level 3
Smart Pianist Cannot see my Dropbox
Suddenly I cannot get my Smart Pianist app on my iPad to see my Dropbox so I cannot access my music. Help please?
- Mark
Super User II
Have you tried reconnecting the app etc. via Smart Pianist? Are the files visible at www.dropbox.com/home ?
If that doesnt work I'm afraid you'll need to speak to Smart Pianist support as its their app which is having the issue.
- Seraphina24Explorer | Level 3
Thanks Mark. I've tried all that and just completely emptied the iPad and started again. The phone can see the Dropbox files I want but the iPad to see them and Smart Pianist now isn't giving me the option to log onto DropBox. What if I'd changed my Dropbox account etc.? It would have to let me change it. The iPad is quite old now, do you think that could be the problem. It was working fine until yesterday when I downloaded some more songs onto Dropbox and it just can't see them and now it can see nothing. Thanks for your help though. I'll take it up with Smart Pianist if I can find someone.
- Mark
Super User II
One thing to check - are you using the same account on both phone and iPad?
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