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Forum Discussion

ITEasy's avatar
ITEasy
Helpful | Level 5
2 years ago

The Dropbox Badge does not appear on MS Word files on certain computers with Windows 10 Pro.

In my company, on most computers running Windows 10 Pro with Dropbox version 212.4.5767 and various Office packages, the blue badge does not appear when opening Word files. I haven’t been able to det...
Microsoft
Microsoft Office
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey StephanieT, sorry to hear that.

Can you give us the ticket number for your communication with our support team, so we can take a look?

StephanieT's avatar
StephanieT
New member | Level 1
2 years ago

Ticket #24473625:    Thank you!!  I am desperate to resolve.

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