Forum Discussion

jonagott's avatar
jonagott
Explorer | Level 3
3 years ago

TrialPad

I’m suddenly having difficulty downloading from DropBox to TrialPad. Support at TrialPad states it’s a DropBox issue. Anyone have an idea?  

Third Party Integrations

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    We need a bit more info... whats happening / errors etc.?

  • jonagott's avatar
    jonagott
    Explorer | Level 3
    3 years ago
    When attempting to connect to DropBox within TrialPad, I receive an “Error Loading App unknown error” message. Other Apps, such as Box, work fine. This is a very recent problem. I’ve always used DropBox with no problem. TrialPad support says it’s a DropBox issue. Has DropBox recently upgraded?
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Have you tried updating the Dropbox app?

     

    What version of the app is it (and OS and version on the device?)

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