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Vault termination
It seems like Dropbox is about to do it again.
After removing the strong integration with Google Docs, causing many customers to all of a sudden have to work with links instead of documents, Dropbox is now planning for the termination of Vault (end of March '25).
Did you like the function that allowed you to keep some files extra safe in a fully encrypted and PIN-locked container on your dropbox ? Yes ? Well tough for you!
Remarkably, Dropbox now claims it will automatically move the files you have stored in your vault to a normal folder on your regular dropbox. Oh really? I guess that means Dropbox has full access to my vault then, and can just move files around as they see fit ? That is quite alarming for a functionality that is supposed to be fully encrypted.
Really Dropbox, this is NOT how you obtain customer satisfaction or loyalty. I've been using your service for about 20 years now, but I'm actively checking out alternatives.
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
However, Dropbox is steadfast in its commitment to safeguarding your data.
Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
I hope this clarifies!
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Agreed. This is quite disappointing. Looks like it's time to re-evaluate the other cloud storage providers.
I don't understand...they bought Boxcryptor, which then shut down personal accounts...I always thought Dropbox was going to offer Boxcryptor-type security as a result, what happened???
Does anyone yet know why they are taking this terrible decision?
There has been no explanation so far to my knowledge. My guess is that this is another move that brings Dropbox closer to what they have been focussing on for the last 5 years or so, which is B2B. It is likely that the Vault functionality is not very popular with with B2B customers, and that it is more a consumer function, so not a priority and considered a cost.
As my username suggests, I am a B2B user and I use it!
With Dropbox's history of data leaks I will be migrating my sensitive files (maybe all remaining data) to OneDrive as Vault offered that extra layer of protection.
There are several Dropbox apps that should of been terminated long ago instead of a useful feature like Vault - Dropbox passwords anyone 😉.
This decision is highly questionable and lacks a clear rationale. I will be canceling my Dropbox subscription due to this poor decision.
Another crappy decision from these guys. Time to re evaluate options
I actually use Dropbox passwords :)
But I'm in the process of reconsidering my further subscription to Dropbox in general, because who knows what useful feature they will terminate next. Customer trust is a horse that comes a step at a time, but that leaves galloping.
- Megan
Dropbox Community Moderator
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
However, Dropbox is steadfast in its commitment to safeguarding your data.
Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
I hope this clarifies!
