Forum Discussion

Stijn B.'s avatar
Stijn B.
Collaborator | Level 9
21 days ago
Solved

Vault termination

It seems like Dropbox is about to do it again.

After removing the strong integration with Google Docs, causing many customers to all of a sudden have to work with links instead of documents, Dropbox is now planning for the termination of Vault (end of March '25). 

Did you like the function that allowed you to keep some files extra safe in a fully encrypted and PIN-locked container on your dropbox ? Yes ? Well tough for you! 

Remarkably, Dropbox now claims it will automatically move the files you have stored in your vault to a normal folder on your regular dropbox. Oh really? I guess that means Dropbox has full access to my vault then, and can just move files around as they see fit ? That is quite alarming for a functionality that is supposed to be fully encrypted. 

Really Dropbox, this is NOT how you obtain customer satisfaction or loyalty. I've been using your service for about 20 years now, but I'm actively checking out alternatives. 

 

  • Megan's avatar
    Megan
    21 days ago

    Hey guys!

    Thanks for showing your interest in Dropbox Vault.

    To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.

    From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same. 

    However, Dropbox is steadfast in its commitment to safeguarding your data.

    Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.

    I hope this clarifies!

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