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Forum Discussion

Dylandx's avatar
Dylandx
Explorer | Level 3
2 years ago

When I click an older doc on “view signed document” it pops up with a 404 error.

When i click an older doc on “view signed document” it pops up with 404 error Sorry page does not exist How can i look at this document i signed?
Dropbox Sign
FAQ
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Dylandx, thanks for bringing this to our attention.

 

Is this a self-signed document that you created, or another document sent to you by another user?

 

This will help me to assist further!

Dylandx's avatar
Dylandx
Explorer | Level 3
2 years ago
Document sent to me by another user
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Is it possible that the other user has deleted the document by any chance?

    • Dylandx's avatar
      Dylandx
      Explorer | Level 3
      2 years ago
      Possibly yes. He’s not answering me
      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey Dylandx, let me jump in here too!

         

        That could have been the culprit. Would you be able to confirm with the user? 

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