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Dropbox Sign emails not being sent
And once again! I'm trying to send docs for esign but ONLY the cc emails are sent but NOT to the actual signers! After looking at community forum since that is the ONLY thing available shows that this exact same issue has been a problem for more than 3 years and still they do NOTHING to fix it! HIGH triple digits in price for the plan for our business and THIS is what I have to resort to for community help since Dropbox customer service refuses to make themselves available until NINE in the morning! WHY ARE MY EMAILS NOT GETTING SENT TO MY SIGNERS?! Any Jane or John Does to help answer this since Dropbox needs their beauty sleep? I have a deadline and need to figure out how to get my emails to send properly. boss has looked all over his email account and the address is 100% correct. Cannot believe they charge so much for a service they refuse to fix or make themselves properly available to HELP fix and forcing me to chat with other users instead of a dropbox employee! This is flat-out ridiculous and a total rip off.
Dropbox Sign - Text tags partially visible during signing.
Hey everyone, As the title suggests, I'm facing an issue where text tags are not removed when a document is sent for signing (when the user opens it for signing), even though the `hide_text_tags` flag is set to true. This problem started recently—it used to work fine before. I'm wondering what might have changed and if there's a way to fix this. P.S. I know the documentation suggests changing the font color to match the background instead of using `hide_text_tags`, but I have many documents to update, so I'm looking for a programmatic solution. Ref: Text Tags Walkthrough | Dropbox Sign for Developers Any insights would be appreciated!Dropbox Sign does not work in web view, it gives me an error.
I have a problem and it is that when loading the document to be signed in a web view, it first loads and appears loading but then an error appears that says (something went wrong when preparing your signature request. Please try again) and the strange thing about this Is that when I try exactly the same code but on the web it works normally, do you know what it could be? I leave an image of how it looks on web and mobileDropbox Sign missing Template Links option
I am a new Business Team plan Admin member (3 user), and creating new templates in Dropbox Sign (Dropbox signatures redirects me automatically), but I do not have an option to "create template link" as has been described in the help articles and posts in these forums. It is missing as an option for me even though I have a plan that should include it. There should be a little pulldown arrows to the right of the Blue button in the corner, but from my screenshot below, mine doesnt have it. Can someone confirm if Dropbox Sign still offers this, or if there is something going on with that feature in general, or how I can resolve this? Thanks,
