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Dropbox Sign issue: Signers linked to a Yahoo email not receiving signature?
Hi everyone, for the past 2 weeks dropbox is not sending emails to clients when requesting signature, this only happens with yahoo, ymail and rocketmail. I tried multiple email addresses different people, also being connected to different networks when sending signature request but nothing is received, any ideas suggestions?
Dropbox Sign missing Template Links option
I've seen someone else have the same issue as me and posted a question on the 23rd Jan. Since the Dropbox Sign templates have been moved app.hello.sign.com the function "create template link" is no longer available on Business accounts. Seems absolutely bonkers that this is the case and so can Dropbox please look to reintroduce this functionality - especially for business accounts where this kind of thing is required frequently.
Restore Access Code in Dropbox Sign
Dropbox Sign previously allowed users to add an access code when sending documents directly through the website. This feature has recently been removed. I have been told by the support team that it is possible to include an access code by sending documents through HelloSign, but unfortunately this adds extra steps requiring users to reupload signed documents back to Dropbox. Restoring this feature would significantly improve workflow efficiency by ensuring that signed documents are automatically saved to Dropbox without additional steps.
Dropbox Sign does not work in web view, it gives me an error.
I have a problem and it is that when loading the document to be signed in a web view, it first loads and appears loading but then an error appears that says (something went wrong when preparing your signature request. Please try again) and the strange thing about this Is that when I try exactly the same code but on the web it works normally, do you know what it could be? I leave an image of how it looks on web and mobileDropbox Sign missing Template Links option
I am a new Business Team plan Admin member (3 user), and creating new templates in Dropbox Sign (Dropbox signatures redirects me automatically), but I do not have an option to "create template link" as has been described in the help articles and posts in these forums. It is missing as an option for me even though I have a plan that should include it. There should be a little pulldown arrows to the right of the Blue button in the corner, but from my screenshot below, mine doesnt have it. Can someone confirm if Dropbox Sign still offers this, or if there is something going on with that feature in general, or how I can resolve this? Thanks,
