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Forum Discussion

Dylandx's avatar
Dylandx
Explorer | Level 3
2 years ago

When I click an older doc on “view signed document” it pops up with a 404 error.

When i click an older doc on “view signed document” it pops up with 404 error Sorry page does not exist How can i look at this document i signed?
Dropbox Sign
FAQ
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Dylandx, let me jump in here too!

 

That could have been the culprit. Would you be able to confirm with the user? 

Dylandx's avatar
Dylandx
Explorer | Level 3
2 years ago
No he stopped answering me
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Dylandx!

     

    Can you also try accessing the document, using a different browser altogether? 

     

    Keep in mind that you would have been emailed a copy of the completed document, or received a link to view it on Dropbox Sign. I would recommend searching your inbox and junk/spam folders for a message from noreply@mail.hellosign.com.

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