Forum Discussion

GabrielT's avatar
GabrielT
Explorer | Level 3
3 years ago

Where do I see the login prompt on Dropbox Passwords?

I'm trying to login to my Dropbox Passwords –    Dropbox Passwords and I'm getting this message when trying:   Check “Chrome Mac OS” for a notification Let’s make sure it’s you and sync any...
Dropbox Passwords
GabrielT's avatar
GabrielT
Explorer | Level 3
3 years ago

I don't recall getting any recovery words.

 

The Dropbox Passwords extension is only connected to one computer – the regular Dropbox is connected to several computers.

I tried clearing the cache as well as adding the extension in the Safari browser but it gives me the same message:

 

Check “Chrome Mac OS” for a notification

 

This is very strange. Of what would you like a screenshot of?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi GabrielT, have you made sure that Chrome is up to date while we speak? 

 

If you open Google Chrome on your Mac, can you ensure that the Passwords extension is there, and running? Can you also send me a screenshot of the Check “Chrome Mac OS” for a notification message you receive? 

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