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Forum Discussion

Mon0600's avatar
Mon0600
Explorer | Level 4
3 years ago

Why can't I edit a file using Google Workspace?

Hi. I'm a bit confused since I can't edit a document in our Dropbox  Team Business Account using Google Docs, or Sheets even if my Google account is active and signed in. I don't know if I am experie...
dropbox business
Google
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi all, I hope you're doing well! 

 

khopkins you mentioned that she has a Dropbox Business plan. In this case, she'd also need a Google paid plan- Google Workspace, to integrate both, since Google has that requirement.

 

emmabean, can you clarify if you're using an individual or Business plan, please? 

 

Alsok reynolds_bec, are the files directly saved to your account, or within a shared folder? Also, is your Google account connected according to this page? 

 

Let me know more!

emmabean's avatar
emmabean
Explorer | Level 3
3 years ago

Hi Meghan,

 

I am on my company's business plan.

I'm having exactly the same issue as the one described by reynolds_bec.

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