Forum Discussion

pricond1's avatar
pricond1
Explorer | Level 3
12 months ago

Why can't I select any File in Backups?

Why are the backup selection files limited, why can't I select any file from the local drive to back up? 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi pricond1, thanks for messaging the Community!

     

    Are you referring to the Dropbox Backup feature?

     

    Do you have the old version or the Beta of the Backup?

     

    This will help me to assist further!

    • pricond1's avatar
      pricond1
      Explorer | Level 3

      Yes the BETA version, I have read a thread to try and update but it is not working, hoping to get an easier way to update, thanks

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        If you're using the Backup Beta, then it should be possible to select another folder? 

         

        Could you attach a screenshot showing what options you get when you choose the folders to sync?

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