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Forum Discussion

EllKay's avatar
EllKay
Helpful | Level 5
7 years ago

Why do I need a license to edit Word and Excel files now?

So this just happened today. I can't create new Word or Excel files, nor can I edit existing ones. There is now a paywall that says I need a commercial Office 365 version. Um what? Working for an...
Microsoft Office
Third Party Integrations
Web
EllKay's avatar
EllKay
Helpful | Level 5
7 years ago

Thank you Jay, but my organization has had a Dropbox for Business subscription for about 6 months now, and that is the account that I'm having the issue with. Two of my colleagues encountered the same paywall.

 

I don't think this is the solution.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

In that case, it's possible that the Office 365 subscription expired, leading to this message.

Have you managed to get in contact with your admin to look into this matter further?

Let us know what you find out!

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