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Zoom to Dropbox integration not working
Has the zoom to dropbox integration been affected by changes again?
Thank you simonbands & Kathryn Jones for getting back to me so quickly.
While it's a shame that did not work, that rules out a lot for us and was worth a shot.
As I mentioned previously, our team is currently working on getting the integration back up and running. I'll provide an update as soon as I have any news.
34 Replies
Hello Neal, I have checked "Edit settings for Zoom” and the box was already clicked. But the automation of the recordings still does not work.
Hello Jay, I have reply.
No the check box was not ticked.
I have tested the process post checking this box and the recording still does not automatically save to the zoom folder in DropBox.
done
Now, the box is not checking, and when i want to check, it's not working : see the following message :
- Neal
Community Manager
Thank you simonbands & Kathryn Jones for getting back to me so quickly.
While it's a shame that did not work, that rules out a lot for us and was worth a shot.
As I mentioned previously, our team is currently working on getting the integration back up and running. I'll provide an update as soon as I have any news.
Integration Affected
Zoom
Device
Macbook pro
Question or Issue
Back In February 2024 Dropbox canceled the integration app with Zoom . Due to community pressure it was reinstated. It has been working successfully until last night when my zoom meeting recordings were not transferred to my Dropbox. Upon an hour of my time with zoom support, I found out that Dropbox canceled the integration AGAIN with NO NOTICE to their customers. I am deeply frustrated at the lack of communication on Dropbox's side of things. This leaves me no time to find another solution as downloading and uploading are not possible due to very poor internet in a more rural community. Is anyone else having issues and frustrated like I am?- Dell_Dropbox
Your frustrations are totally valid nsrubio, and I would probably have similar feelings in your position. Please be aware that our team are currently working on restoring the Zoom integration, I can't provide an exact timeline but there should be an update within a few weeks. Hang in there!
Thanks for the reply. I am really glad to hear this.
nsrubio & Dell_Dropbox thank you for sharing this. I was about to report this again the other day and ran out of time. I was the one that reported this last year and with Community Support thankfully it was reinstated.
Like nsrubio this is rather frustrating. I recall your name and support from last year which was much appreciated and hence I wish to add support to this request. I recall going through the same process as you last year!
The work I share with the world which transforms lives and relies on this integration working seamlessly so I can share transformative insights with people.
I'd really appreciate a reinstatement as soon as possible, thank you.
