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rcs04's avatar
rcs04
Explorer | Level 3
3 years ago

100 GB promotion HP + Dropbox hasn't been applied

Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and...
Promotions
Storage space
SP1965's avatar
SP1965
New member | Level 2
3 years ago

i recently bought a brand new HP laptop and upon setting my dropbox account on it, I setup my email wrong. However all other details were correct. Therefore from my dropbox dashboard, I verified my email and then changed the email to the present one. Instead of gettting 100GB storage, I have only received 2GB. PLEASE HELP SOMEONE!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey SP1965, I moved your post to this relevant thread. 

     

    Can you let me know if you've completed these steps?

     

    And have you taken a look at this article, to make sure that you've followed the correct steps?

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