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Add ability to opt out of upsell ads as a paying customer
Issue details: Just a bit of feedback: It's very frustrating seeing ads that that I have to click through *every single time* I want to use Dropbox's web interface, when I'm already a paying custome...
Hi avatar382!
Thanks for posting on the Dropbox Forum and for sharing your feedback!
I've shared this with the relevant teams who said they're still trying to strike the correct balance with the pop up behavior.
I've asked them specifically to take a look at your account to see there is a reason you're seeing an abnormally high volume.
Neal Thanks for following up.
Could you flag me internally as well? I am also not part of a team. I'm happy with my service and don't anticipate changing plans any time soon.
Of course I use an adblocker, and I clear cookies rigorously. The web is unusable and a privacy nightmare without these practices. Could you pass feedback to the marketing team to consider an general opt out for paid accounts?
The dev team should be aware that adblocker use is common, and that should be taken into account when designing these features.
I want to do business with companies that respect my time, space, privacy and attention -- the marketing team should know that aggressive marketing does damage to the Dropbox brand in this regard.
- Neal
Community Manager
Thanks for the feedback avatar382!
The team is aware of the issue with adblockers and are currently working on this.
Can you confirm if it's the same prompt that you're seeing?
