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ASUS 500GB Promotion
I did all the setting up from the new ASUS computer promotion for the free 500Gb of space for 6 months. I clicked the 500 free space that was installed on my new ASUS and followed all the steps from my new ASAUS computer that only received 2GB of space for my new Dropbox account. I would like to speak with someone about getting my 500GB of free space promotion added to my Dropbox account. Main reason I purchased the ASUS laptop. Below is a screenshot proving that my computer is eligible, this was preinstalled on my laptop. Please have someone contact me or please add the 500GB of space. Thank you for your time.
21 Replies
- Hannah
Dropbox Community Moderator
Great! I just reached out to you via email, so we'll continue there!
Hi, sorry for replying an old post. Can you please help me too? i already did the instruction from My Asus app, but when i look at my Dropbox storage, currently my storage is still at 2gb.
Please kindly help, thanks in advance!Hi guys, So i bought a new ASUS computer that was advertised as eligible for a 6-month free 500GB Dropbox storage promotion, then I followed the instructions to redeem the promotion, but currently my Dropbox account only have 2GB of storage space. I would appreciate it if you could investigate this issue and add the 500GB of storage to my account. Thank you for your time and attention to this matter.
- Walter
Hey Sainev - sorry to hear you're having issues with this.
Could you confirm that you've followed these steps and that you've also completed the getting started steps when you created the account?
Thanks!
- Hi, yeah I already followed those steps, I installed and registered the Dropbox app through MyAsus app.
I haven't completed the getting started steps, I will do it now then I will get back to you.
Thanks a lot Hi there, I've completed the getting started steps, and the 500GB storage upgrade hasn't been applied yet. Currently, my storage is at 2.25GB, which is only a 250MB increase. Could you please assist me with this issue?
Hi. I have same problem. I followed all steps. Installed dropbox via MyAsus. Then login and logout mistakenly/ And i think after that 500 Gb gone. What can i do in this situation?
