Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

SuchB's avatar
SuchB
New member | Level 2
14 hours ago

Basic Extra Plan Criteria

This information is not required, but it makes it easier for our Community members and support team to help you. Dropbox Plan Basic Extra Question or Issue Are there any eligibility criteria ...
Dropbox Basic
Rich's avatar
Rich
Icon for Super User II rankSuper User II
12 hours ago
SuchB wrote:

Are there any eligibility criteria for Basic Extra from the Free plan?

Last I heard, Basic Extra was only available in a couple of countries. If you're eligible, you can purchase it from this link. If it doesn't appear on that link, then you're not eligible for the plan.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!