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Forum Discussion

toffee33's avatar
toffee33
New member | Level 2
2 years ago

Being Billed 19.99 When I have the Basic Plan

I have been being charged 19.99 even though when I check my account plan it says it's the free basic plan. I have 2 emails and checked both, they both are the free basic plans. Why am I still being ch...
cancellations
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Eric C's avatar
Eric C
New member | Level 2
2 years ago
I have a basic service, but I’m being billed every month for it. I can’t get in touch with anyone at Dropbox. The don’t seem to have an email or phone number. It feels like they are set up this way on purpose.

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