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Forum Discussion

Antonio Segurado's avatar
Antonio Segurado
Helpful | Level 6
4 years ago
Solved

Black Friday Deal email

  Hello,   I received an email from Dropbox to upgrade my account with a 25% discount.  It's December 1st, and the offer ends December 2nd. When I click on it, it tells me it's no longer avai...
Plans
Promotions
upgrades
  • Antonio Segurado's avatar
    Antonio Segurado
    3 years ago

    After trading multiple emails finally received the discount again. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Antonio Segurado, thanks for posting on our Community and happy December!
 

Could  you check if the email is coming from an official domain of Dropbox?

 

If it's indeed legitimate, we can send you an email to have a further look internally.

 

Just let us know!

  • Antonio Segurado's avatar
    Antonio Segurado
    Helpful | Level 6
    4 years ago
    Hello @Walter,

    The email is official and from no-reply@dropbox.com

    I’ll be glad if you check it internally.

    Thanks anyway
    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey Antonio Segurado, thanks for the reply and sorry to jump in.

       

      Can we reach out to you via email, so we can investigate this further?

      • Antonio Segurado's avatar
        Antonio Segurado
        Helpful | Level 6
        4 years ago
        Hello Hannah

        Sure, please reach out if you can.

        Thank you

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